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Though we're only in the first year of Cecil Clarke's second term as mayor, within hours of his successful reelection late last year, he let everyone know this was going to be it for him. With Mayor Cecil Clarke currently moonlighting as both Mayor of the CBRM and a candidate for the leadership of the PC Party of Nova Scotia (as a premier hopeful), and two Liberal MLAs who had a bit of a scare in the last election, there's a real opportunity here. Ditch the expensive rentals and run your restaurant online with LimeTray’s Cloud Kitchen software. I want to showcase some of the comments made at CBRM Council. Professionals and amateurs welcome. Neptune Theatre brings the ultimate kitchen party to Mabou on July 11 & 12. Vince Gill picked up a guitar and what happened next was remarkable - Duration: 5:57. Relaxation, Flexibility, Balance, Core Strengthening, and Toning with instructor Kelly Bernard. She was the province's former health reform commissioner.I get this question a lot: "If we have a few dozen people in the entire province diagnosed with COVID-19, and not a single one of them in hospital with it, why does everyone in the health-care system seem so stressed out?" Set Includes 72" X 108" Rectangle Table Cloth and 12 Napkins. Unlimited plan for “unlimited CRM power and support” is $325 per user/per month, billed annually, Copper CRM is fully integrated into G Suite, and while not specifically tailored for the hotel businesses, is quite popular with the industry, Includes a simple yet fully-comprehensive customer data dashboard which is accessible for whole teams across various hotel branches and locations, Does pipeline management allowing for visual drag-n-drop automatic workflows to monitor and nudge leads as they shop for hotel bookings, Notifications about contacts are updated in real-time to help keep track of new sales and booking opportunities, Has a dedicated mobile app for iOS and Android which is great for independent hoteliers to offer speedy responses, Some might be turned off that this isn’t specifically designed for hotels and the hospitality industry, There are but a few customization options, The reporting tool is a bit on the lightweight side, Basic plan is $19 per month for up to 3 users, billed annually, and $24 per user/per month, billed monthly, Professional plan is $49 per user/month, and $60 per user/per month, billed monthly, Business plan is $119 per user/month, billed annually only, Guestfolio specializes in helping B&Bs, boutique, and independent hotels, Email automation tools maintain brand awareness for prospective, booked and checked-in guests, as well as post-stay customers, for gathering valuable feedback, There’s a trip planner feature to assist concierges in suggesting local activities as well showcasing special in-hotel services and amenities, A Mobile Concierge app allows guests to browse and book activities before and during their stay, Guestfolio integrates with a suite of other Cendyn platforms for sales, marketing, and revenue management services, Some tools require a bit of getting used to, like customer segmentation, labeling, and note-adding, Email designing, while at first a simple drag-n-drop interface, can get glitchy, For-Sight is a data-driven Marketing CRM system that uncovers deeper customer insights for improved guest experiences, more upsells and intelligent marketing, The CRM module captures customer information from a variety of sources including PMS tools, Wifi registration, and Reputation Management platforms, Query Engine performs deep data searches on your full database and saves the criteria and results for future or collaborative purposes, Omnichannel marketing starts with a simple visual editor to create campaigns, then leverages intelligent segmenting to distribute them, followed by clear analytical reporting from the engagements, They offer professional services to help with setup, onboarding, and training sessions for a variety of things like campaign building, marketing automation, data management, and creative best practice planning, Doesn’t really have tools to handle customer support issues, Email campaign builder could be more flexible, Guestware is a guest experience management multi-plan solution that helps with seamless upscaling as a hotel business grows in size and scope, Allows for super fast guest responses to requests and issues based on automated task assignments using data analytics, Incorporates basic PMS tools to help manage maintenance, room cleaning and inspections, Guest recognition software prepares all front desk staff for new and returning guests with highly-personalized data from sign-up info, social media, and past visits, Point-based and tiered scoring systems for returning customers built into the loyalty program which feeds back to 1:1 remarketing efforts, This basic platform lacks more basic CRM tools like lead management and marketing outreach tools unless one goes for the more pricier packages, The dashboard is crowded and visually unappealing, Guestware Select plan starts at $112 per 50 rooms/per month, billed annually and gets cheaper with more rooms added, Guestware Suite plan starts at $200 per 50 rooms/per month, billed annually and gets cheaper with more rooms added, For the Guestware Plus plan, contact the vendor, This CRM software is a subset of the total TRACK Travelnet Solutions stack of hotel and hospitality apps, which also include PMS and ERP systems for hotels, vacation rentals, and contact centers for large chains or affiliate hotel families, A unified omnichannel communication tool helps hoteliers work together with marketers to identify prospects, convert leads and retain customer loyalty, Automated messaging via email and text responds to segmentation and customer engagement behavior and delivers increasingly personalized communications throughout the booking and hotel-stay lifecycle, Direct 1:1 texting tools for individual customers to manage their bookings, which gets saved as data in their contact profile in the CRM database, The campaign builder could use better integrations with Google or Facebook Ad platforms, There is a mobile app for guests to use, but it could be a bit more intuitive in terms of its design, TravelClick is a guest management solutions platform (GMS) that focuses on booking, upsells and loyalty programs to increase repeat business, The Hotelligence360® feature does solid business intelligence reporting to identify leads and gain a better understanding of guests, Performance reporting offers real-time data on the success rates of marketing campaigns, It lets you communicate with guests via mobile texting, Facebook Messenger and WeChat, Post-stay tools include surveys, remarketing efforts and loyalty programs, The overall graphic interface is not as intuitive as other platforms and could be difficult to navigate, The email marketing campaign designer is limited, Website: travelclick.com/solutions/guest-management, Quore is a massive platform loaded with tools for all things hotel and event planning related, including CRM tools for sales and pipeline management, B2B sales tools for corporate events handles contact management, contracts, multi-room arrangements, menu planning, and more, A suite of front desk features include SMS concierge services, automatic guest request fulfillment, a complaint manager, and satisfaction callbacks, There’s a vendor management tool similar to a CRM that databases outside vendors for things like food, linens, cleaning materials, as well as hotel staff, Very comprehensive data analytics of historical trends and reporting to guide future planning, The sales features only come with the premium version, The web browser version is not so intuitive and slow with load times, Tagging and setting priority statuses is a bit on the sloppy side, which hinders advanced searching, Clairvoyix is an ROI-focused collection of marketing and sales tools for major hotel chains which sync with basic CRM data, The database sorts and cleans contact data from campaign engagements, identifies duplicates and de-dupes them, and flags old or inactive info, There’s a slew of sales tools for B2B marketing to help hotel chains land corporate clients, book conferences and events via highly-qualified leads, Offers specialist assistance in creating and managing social media posts for Facebook Ads and other sites, There’s an email campaign editor that feeds into analytics with statistical reporting on opens, shares, subscriptions and even a heat map, While there is a guest profile database that serves basic CRM functions of contact management, it is not exactly a full-on CRM, Many users have reported the platform’s disparate dashboards make logging in and switching modules feel like an excessive number of steps and clicks, Navis is a dedicated CRM solution for hotels and hospitality businesses that unify the efforts of sales teams, marketing departments and analytical feedback, Reservation sales modules help sales reps with coaching over virtual telephony and chatting, and post-sale scoring and analysis for further improvement, Marketing suites include segmentation, automation, surveys, and behavioral preference recognition, Analytics combine data from sales and marketing to help measure ROI and KPI, as well as inform future marketing strategies to find potential customers, Limited integrations with other SaaS including third-party booking sites, While the price is not listed on the site, some users have mentioned it is costly compared to similar platforms. 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